Professional Excellence

Designing systems
that perform.

For over a decade I've helped global, mission-driven organizations close the gap between strategy and execution by building the learning and capability systems that move real business metrics — revenue, ramp time, retention, and leadership bench strength.

Experience

  1. Senior Manager, Commercial Enablement & Effectiveness

    Sep 2025 – Present

    Thermo Fisher Scientific

  2. Senior Manager, Global Sales Training

    Jul 2023 – Sep 2025

    Honeywell

  3. Sales Excellence Manager, Training Operations

    Sep 2022 – Apr 2023

    Microsoft

  4. Training Manager

    Feb 2021 – Sep 2022

    Assurance IQ

  5. Learning and Development Supervisor

    Jul 2020 – Jan 2021

    TTEC (Assurance IQ Contract)

  6. Benefits Consulting & Leadership

    Feb 2013 – Jun 2020

    Various Companies

  7. Community Support

    2008 – 2012

    Kwamon Refugee Education

Areas of Expertise

What I do, in practice.

Commercial Enablement

Sales onboarding, ramp acceleration, and performance enablement systems for global commercial organizations.

Leadership Development

Manager and director-level programs that move coaching competency, talent retention, and pipeline health.

Global Program Design

Multi-country, multi-language learning rollouts across regulated and matrixed organizations.

Change Management

Organizational change, capability transformation, and stakeholder engagement through complex pivots.

Policy Analysis & MEL

Policy analysis, MEL frameworks, and data-driven program evaluation.

Learning Operations

Knowledge management, content lifecycle, and the platform infrastructure that scales learning teams.

Facilitation

In-person and virtual facilitation for executive workshops, kick-offs, and global team alignment sessions.

Strategic Communication

Clear, audience-centered messaging that moves stakeholders from awareness to action across corporate and civic contexts.

Learning Technology & Instructional Design

Learning management systems, digital course architecture, and instructional design that scales measurable learner outcomes.